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[Cubism Editor Version]: Cubism Editor 5.2.03
[OS Name/Version]: Windows 11 Pro
[Computer Model]: iiyama PC STYLE-M07M-124-UHX
[CPU]: Intel(R) Core™ i7-14700F
[Graphics Card]: NVIDIA GeForce RTX 3050
[Memory]: 8GB
[Original Art Creation Software]: Photoshop, Clip Studio
[Number of Monitors in Use]: 1
[Issue Details]:
- When attempting to open data from USB, it failed to load and the model did not display. It appears that only the specific data file is corrupted, as other data files opened without any issues. The data could not be opened in previous versions either.
Error Log|690x425
Thank you very much for your continued support of our products.
This is the Live2D team.
We sincerely apologize for the inconvenience.
Please try moving the files from the USB drive to your local storage and then opening them in Cubism.
Will this help resolve the issue?
We appreciate your cooperation and ask that you give it a try.
Thank you.
I couldn’t open it even after trying to save it locally and then opening it. There’s no backup either. I also tried the method for opening data described in the official help, but it didn’t work.
We sincerely apologize for the inconvenience.
We will review the file and investigate the issue in detail. Could you please upload the following items via the uploader?
Uploader
We apologize for the repeated inconvenience and appreciate your cooperation.
